Delivery and tracking
Products will be dispatched within 3 business days after you have received an order confirmation (excluding Saturday, Sunday and Holidays). Domestic delivery via Thai post EMS will be free of charge. For international delivery, delivery fee will appear when you select your destination country. International delivery will be shipped via FedEx or DHL. You will receive a confirmation email with your tracking number after your order has been dispatched. In the area of Bangkok Metropolitan Region, we also provide express delivery via messengers (Lalamove or Grab). For other provinces, express delivery will be shipped via planes or buses. Please contact us for more information.
Bangkok Metropolitan Region : EMS 1-3 working days
Other provinces : EMS 2-5 working days
International : FedEx/DHL 3-15 working days
Delivery time depends on each destination.
International delivery may incur additional charges regarding import customs and taxes, depending on the destination country. All of these additional charges shall be fully borne by you. Please contact your local customs office for further information before placing an order.
It is your responsibility to provide a correct delivery address and recipient’s name. We will not reimburse you or redeliver the products in the case where you provide incorrect delivery address. We will not be responsible for any delay or damage caused during delivery as well as any damage occurred after you have received the products.